Website Terms of Use

1. About

1.1.  The (‘Website’) refers to

1.2.  The Website provides (‘Services’) including:

(a) Contributor articles, stories, and videos imparting neurodivergent, mental health and wellness information; and,

(b) A coaching support service to assist neurodivergents gain their optimal life.

1.3.  Use of the Website, or any of the Website’s associated Services, is provided by Planet Neurodivergent.  Please read these terms and conditions of use (the ‘Terms’) carefully. By using, browsing, or reading the Website, this signifies that you (the ‘Users’) have read, understood, accept, and agree to be bound by the Terms.  If you do not agree with the Terms, you must cease usage of the Website, or any of the Website’s Services, immediately.

2. Services for all Users

2.1.  You must be aged 18 years or older, or the age of majority in the jurisdiction where you reside to use the Services. The Services are void where prohibited by applicable law.

2.2.  You may browse our Services without providing any personal information. Certain Services are available only to registered users; including:

(a) Contributing an article/story/video; and,

(b) Using the support service.

3. Creating an Account

3.1. To create an account (the ‘Account’) you must provide an email address, first name, last name, username, and password. Users must keep account information up to date at all times, and not share the details with any other person.  Users must notify Planet Neurodivergent immediately of any unauthorised usage of your account and password.

4. Use of the Support Service

4.1. To use the Planet Neurodivergent support service, Users will be required to sign, and return, an individual coaching agreement prior to commencement of their first session.  All terms and conditions relating to the use of the support service will be subject to that signed agreement.

4.2.  Users may rate and review the support service after usage.  Users agree to complete any ratings and reviews honestly based on your experience with the support service.  Planet Neurodivergent are not responsible for checking or editing reviews, but may, from time to time, undertake checks of the content that has been posted.  If we come across any reviews which, in our absolute discretion, are illegal, defamatory, offensive or obscene, the reviews may be removed immediately without notice.   

5. Payment for the Support Service

5.1.  Planet Neurodivergent offers two payment gateway services, Stripe and PayPal. Both Stripe and PayPal charge a fee for each transaction made, as follows:

(a) PayPal payment processing fees are deducted by PayPal directly from your PayPal account after a successful transaction.  Fees depend on three things: the country of the Provider, the country of the Receiver, and the Provider’s monthly sales volume.   

(b) Stripe payment processing fees are forwarded directly to Planet Neurodivergent, we, therefore, apply a gateway service fee to your transaction fee.

5.2.  All transactions are subject to the Planet Neurodivergent Refund Policy set out in Clause 6.

6. Refund Policy

6.1.  Planet Neurodivergent is not liable for any transactions, and will not refund, nor compensate, for any payments made when using the Services.

7. Intellectual Property Rights and Restrictions

7.1.  Planet Neurodivergent owns all rights to the intellectual property and material created by Planet Neurodivergent and contained on the Website.

7.2.  Users retain ownership of their intellectual property; however, where Users upload, broadcast or distribute content on the Website, you grant Planet Neurodivergent royalty-free worldwide license to broadcast, distribute, upload to social media and third-parties, and show your content in public. 

8. Restrictions

8.1.  Appropriate legal action will be taken by Planet Neurodivergent for any illegal or unauthorised usage of the website, including: 

(a) Automated use of the Website or its Services;

(b) Using the Website for commercial endeavours, including collection of email addresses by electronic or any other manner, commercial advertisements, affiliate links, or any other form of solicitation;

(c) Publishing material from the Website without prior consent;

(d) Extracting any data from the Website for personal or commercial usage;

(e) Using the Website contrary to applicable laws, or in a way that is damaging to other Users, businesses, or to the Website themselves.

(f) Users agree not to harass, impersonate, threaten, or stalk other Users of the Website.

9. Privacy

9.1.  The Planet Neurodivergent Privacy Policy can be found on the Website.

10. Limitation of Liability

10.1.  Planet Neurodivergent makes no warranties, express or implied, as to the completeness, accuracy, or appropriateness of the Services provided on the Website.

10.2.  Users agree that Planet Neurodivergent, its employees, affiliates, and contributors shall not be liable to you for any direct, indirect, incidental, or special damages incurred by you.  This includes any loss of profit, loss of goodwill, loss of reputation, or any other intangible loss; This includes damages you may incur as a result of providing your content to the Website.

10.3.  Use of the Website and the Services is at the risk of the User.  Before participating in any Services that may be described and/or made accessible in or through the Website, we strongly recommend that Users consult with a professional healthcare provider.  Planet Neurodivergent and its staff are not professional care providers. While some content on the Website may be by the general public or professional care providers, the authors are not rendering professional advice of any kind to Users personally, but are merely providing general education and information. Users acknowledge and agree that when reading or participating in our content, there is the possibility of physical injury, emotional distress or death, and will assume the risk and responsibility for any such results.  

10.4.  To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from use of the Website and its Services.

10.5.  Planet Neurodivergent may refuse to process a transaction for any reason, or refuse service at any time, at our sole discretion.  Planet Neurodivergent will not be liable to Users, or any third party, by reason of so refusing, unwinding, or suspending any transaction after processing has begun.

10.6.  Users agree to indemnify and hold us, our affiliates (and their respective employees, directors, and representatives), harmless against any claim or action brought by a third party, arising out of, or in connection with, any reviews or ratings left by you on the Website.

10.7.  By reason of occasional technological difficulties, we will not be liable for any compensatory or exemplary damages arising out of, or in any way connected with, use of the Website, or inability to use the Website, even if we have been advised of the possibility of damages. 

11. Severability

11.1.  Planet Neurodivergent reserves the right to discontinue these Terms with you at any stage, at its sole discretion.

12. Indemnity

12.1.  You indemnify Planet Neurodivergent from, and against, any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable legal fees) arising out of or in any way related to your breach of any of the provisions of these Terms. 


13. Governing Law and Jurisdiction

13.1 These Terms are to be construed in accordance with the laws of Queensland, Australia and in the event of any dispute or claim associated with these Terms, that dispute or claim shall be subject to the exclusive jurisdiction of Queensland, Australia.  In the event of any dispute arising out of or in relation to the Websites, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.

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